Question: How Do I Fix My Optus NBN?

Why is my NBN so slow Optus?


Network Congestion.

If if you’re experiencing slow nbn during these times then there’s a good chance that network congestion is the source of your problem.

The nbn is built to be high capacity and reduce congestion as much as possible, but it can still only handle so much traffic..

How do I log into my Optus NBN modem?

OTHER OPTUS DSL MODEMS/ROUTERSYour modem must be switched on and connected to your computer (wired or wirelessly)Open your internet browser and go to this address: the default username (if required): admin.Enter the default password (if required): password.More items…

Why won’t my home phone work with NBN?

Re: Home phone issue after NBN is connected If its off there is fault with the gateway or the connection. Most landline phones or cordless should work when the base or phone is plugged into the phone port on the gateway. There should be no connection on the PSTN port of the gateway for a NBN connection.

Why is my NBN internet not working?

Solid red (or blinking) There may be a line fault or problem affecting the nbn™ connection box. Turn off power to the nbn™ connection box and contact your phone and internet provider. … If the Power and Connection Lights are solid blue, but the DSL Light is out, contact your phone and internet provider.

Why does the NBN keep dropping out?

Internal wiring can cause dropouts and a potential massive loss in speed. Your connection will improve with the additional points removed. If the dropouts persist through a stability profile, another router, and fixing internal cabling, then there is likely an issue with the line that nbn™ need to investigate.

How do I reset my Optus NBN?

Turn off the power at the back of both devices, wait 10 seconds and turn on the power for the modem first, then the gateway. Wait a few minutes for the devices to restart which will reset your connection.

How do I fix NBN connection?

Here’s what to do if there’s no dial tone on your home phone that’s connected to the nbn network.Check for outages. Make sure there are no phone outages in your area. … Try these troubleshooting steps. Make sure all your phone handsets are properly hung up. … Restart your modem. … Restart your nbn Connection Box.

How do I connect to Optus NBN?

Grab the white cable with grey connectors and plug one end into the grey port on your modem – it’s the one that says ‘DSL’. If NBN Co. connect your address using NBN Fibre to the Basement or Node you’ll connect your Optus modem to the NBN wall socket.

Why is my Optus NBN not working?

Remove the power cable from the back of your modem for 60 seconds, then plug it back in. After approximately 2 minutes the lights on the modem should settle into a stable pattern. If restarting your modem didn’t work, go to the next step. Select your type of nbn™ connection to see steps for checking your equipment.